It doesn't have to be complicated!

Device Selection
Our team doesn't just point you to a catalog and wish you luck; we're your strategic partner in navigating the complex world of remote monitoring devices. We'll help you identify the perfect balance of cost and quality for your specific programs, sparing you from the analysis paralysis that comes with comparing endless spec sheets.

Single Source Procurement
Need equipment? Consider it handled. We serve as your single procurement touchpoint, eliminating the need to juggle multiple vendor relationships or decode contradictory sales pitches.

Purchasing Relationships
Our established purchasing relationships with manufacturers and suppliers mean you'll benefit from our substantial buying power, without having to send your purchasing team to charm school. Plus, we offer flexible payment options tailored to your financial requirements.

Patient Onboarding
We don't just drop technology at your patients' doorsteps and disappear; our service desk provides the human touch that transforms a box of gadgets into a successful clinical program. Our team expertly walks patients through device setup and usage, patiently explaining every button press and blinking light until your patients feel confident, not confused.

Patient Recruitment
When recruitment numbers matter, we go beyond basic instruction to actively recruit patient participation, helping patients understand why their engagement matters to their health outcomes.

Program Graduation
When programs conclude, we handle the sometimes awkward task of equipment return reminders and logistics. Most importantly, we measure success by patient satisfaction rather than call duration, because we understand that sometimes the most valuable thing we can provide is an extra minute of reassurance to the person who's never used a blood glucose monitor before.

Our 1-800 support isn't the "press 7 to be forgotten" variety; it's specifically tailored to your program and patient population, with technical assistance available whether someone is just starting out or hitting unexpected hiccups along the way. In remote monitoring, technology enables care, but it's the human connection that makes it work.

Special Delivery!
We don't just help you buy devices, we make sure they actually reach your patients with minimal headache. Our ship-and-forget services handle everything from individual device fulfillment to complex multi-device deployments, letting you focus on patient care rather than tracking packages. Your brand stays front and center with custom-branded packaging and instructions, because we understand the box arriving on your patient's doorstep is an extension of your brand, not an anonymous medical supply delivery.

Facility Delivery
Sometimes you'll need to hand devices or kits directly to your patients in your facility. Our expert team of logisticians will work with you to establish par levels at your facilities to ensure you always have enough equipment to hand out, without bursting the seams of your limited storage areas.

Kit Management
Beyond basic shipping, we excel at the complex stuff. Need a fully-configured tablet bundled with peripherals and ready for patient use? We'll pre-setup and configure these engagement kits so your patients aren't forced to become amateur IT technicians.

Reverse Logistics
When devices complete their service cycle, our FDA-cleared reverse logistics and reconditioning services handle the unglamorous but critical work of sanitization, calibration, battery refreshes, and warranty management.

Adherence Management
We actively drive program success through intelligent patient engagement. When our system detects participation has dropped off, our team jumps into action with targeted follow-ups, transforming silent devices into active monitoring tools again. The most sophisticated monitoring system in the world is worthless if it's sitting unused in a drawer, and we're determined not to let that happen to your program.

Clinical Support
Clinical concerns require clinical expertise, which is why our partnerships enable first-point-of-contact nursing support when vital signs or survey responses suggest a patient might be struggling. All of this happens within our HIPAA-compliant data environment.

Seamless Handoffs
When intervention is needed, because we're directly in your EHR workflow, we provide streamlined handoffs back to your care team, ensuring the transition from monitoring to direct care happens without the communication gaps that so often plague healthcare. We've designed every element of our service to create what remote monitoring should be: a seamless extension of your clinical practice, not another disconnected technology silo.